Privacy Policy for StyleOnHigh.com
1. Introduction
At StyleOnHigh.com (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal data we collect from you. This Privacy Policy outlines how we handle, use, store, and safeguard your information in compliance with applicable data protection laws, including the Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”) and the California Consumer Privacy Act (“CCPA”). Your privacy is a priority, and we strive to ensure a transparent and secure online experience.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all users who visit or interact with our website at styleonhigh.com and any related services, including online transactions, account management, communications, and marketing activities.
StyleOnHigh.com acts as the “data controller” for the purposes of personal data processing. If you are accessing our website from within the European Economic Area (EEA), we determine the purpose and means of processing your personal data as a controller under the GDPR.
3. Categories of Data Processed
We collect and process the following categories of personal data:
a. Usage Data
Information automatically collected during your visit, including your browser type, Internet Protocol (IP) address, device identifiers, time-zone settings, pages viewed, session durations, and referring URLs.
b. Account Data
Data you provide when creating an account, such as your full name, billing and shipping addresses, email address, and telephone number.
c. Profile Data
Information related to your account preferences, wishlist items, past purchases, browsing behavior, and personalization selections.
d. Communication Data
Records of support inquiries, customer service interactions, and any correspondence you have with us via email, messages, or contact forms.
e. Technical Data
Details about the devices you use to access our platform, such as operating system, browser configurations, network gateway logs, and mobile device identifiers.
f. Transaction Data
Information required to process purchases, including payment method details (masked card numbers, billing data), transaction history, and delivery tracking.
g. Preference Data
Your expressed preferences regarding marketing communication, subscribed newsletters, product interests, and opt-in/opt-out choices.
4. Legal Bases for Processing
We rely on the following legal bases to process your personal data:
– Contractual Necessity: Processing required to perform a contract with you, such as order fulfillment and service provision.
– Legitimate Interests: Processing necessary for the operation of our business, including marketing analytics, fraud prevention, and service improvement—provided these interests do not override your fundamental rights.
– Consent: When required, we will obtain your prior explicit consent before processing your personal data for particular purposes such as direct marketing communications.
– Legal Obligation: Where we are required by law to retain or share your personal data.
5. Your Rights
Under GDPR and CCPA, you have the following rights regarding your personal data:
– Right of Access: Request confirmation and copies of personal data we hold about you.
– Right to Rectification: Request corrections of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to lawful exceptions.
– Right to Restrict Processing: Request limitation on how we process your data in certain situations.
– Right to Data Portability: Receive your personal data in a structured, machine-readable format and transmit it to another controller.
– Right to Object: Object to data processing based on legitimate interests or for direct marketing.
– Right to Non-Discrimination: CCPA provides the right not to receive discriminatory treatment for exercising your data rights.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement robust organizational and technical safeguards to protect your data:
– End-to-end encryption during data transmission.
– Role-based access controls and multi-factor authentication for system access.
– Routine data backups and secure server infrastructure.
– Staff training and regular reviews of our data protection practices.
7. International Data Transfers
We may store or process your personal data outside of your country of residence, including in countries that may not provide the same level of data protection. Where applicable, such transfers are governed by standard contractual clauses approved by the European Commission or other appropriate legal mechanisms in compliance with GDPR and relevant international data privacy standards.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
– Account Data: Retained while your account remains active and for up to 7 years after closure.
– Transaction Data: Retained for a minimum of 7 years to comply with financial recordkeeping laws.
– Usage, Technical, and Communication Data: Retained for troubleshooting, analysis, and improvement for up to 2 years.
– Marketing Preference Data: Retained until you withdraw your consent or unsubscribe.
Upon expiration of these timeframes, your data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies on styleonhigh.com to enhance user experience. These include:
– Essential Cookies: Required for website functionality, such as shopping cart and account login features.
– Functional Cookies: Store user preferences and choices to improve usability.
– Analytics Cookies: Collect aggregated data on website traffic, sources, and user behavior through tools like Google Analytics.
– Performance Cookies: Help us monitor system performance and ensure site efficiency and responsiveness.
10. Cookie Management and Compliance
In respect of GDPR and CCPA, we enable cookie consent management via a pop-up banner upon first visit. You have the option to:
– Accept or reject non-essential cookies.
– Adjust your settings at any time through the “Cookie Preferences” section available on our website.
You can also manage cookies directly through your browser settings. Please note that essential cookies cannot be disabled, as they are necessary for core website functions.
11. Child Privacy
StyleOnHigh.com is not intended for use by children under 13 years of age. We do not knowingly collect or solicit personal data from children. If you believe a child under 13 may have provided us with personal data, please contact us at [email protected], and we will promptly delete such information.
12. Policy Updates and User Notifications
We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable regulations. Any material changes will be communicated via our website or directly to you via email, where appropriate. Your continued use of styleonhigh.com indicates your acceptance of the updated terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
Website: https://www.styleonhigh.com
We are committed to full compliance with all applicable data protection regulations and welcome your inquiries regarding our privacy practices.